Privacy Policy

Privacy Policy

Privacy Policy & Cookie Policy


This Privacy Policy concerns the website and apps created and developed by Ping Online Communications Limited a company registered in Scotland SC371730 from here on known as “Ping Creates”.


We use a tool called Google Analytics to record user interactions for some of our apps and on the Ping Creates website ( This information includes but is not exclusive to user page views, user interactions and user usage time.

The information gathered from Google Analytics is used to improve the Ping Creates website and apps. In some cases we provide Ping Creates clients with data specific to their app to improve the experience for their customers. All our apps which are supported by Google Analytics include the ability to turn this functionality ON or OFF.

  • All information is anonymous.
  • We do not collect any personal information about the users of our apps.
  • We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so that we can remove the information in question.


Some apps have external links to the Ping Creates website, to partner sites where applicable to functionality or to Ping Creates social media channels where users can find out more about our company and our services.
We do not include any links to external sites in our apps intended for use by children under the age of 5.


One of our apps “Creative Creature” includes advertising provided by third parties via the Apple Ad network.
All our other apps do not include advertising.
All our apps intended for use by children under the age of 5 do not contain any third party advertising.
We do not allow advertising companies to collect data through our service for ad targeting.


We use geo-location technology in some of our apps to get your precise geographic location and enhance the app experience.
We do not use or store your geo-graphic location on our own systems or devices.
All our apps include a prompt on first use so that a user can choose whether to allow the use of geo-location.
If turned “on” Geo-location can be turned “off” within the device settings.
When enabled geo-location is stored locally on the users mobile devices.
We do not use geo-location in any apps intended for use by children under the age of 5.


Our apps do not currently contain any In-App Purchases.


If you have any further questions or concerns about the Ping Creates privacy policy, please feel free to contact us.


The Ping Creates privacy policy is reviewed on a regular basis and will change from time to time. Where possible we will make users aware of any changes on the Ping Creates website. It is your responsibility to review this policy to ensure that you continue to agree with all of its terms.


What are cookies?

A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by all websites and have several different functions.

At a basic level cookies will:

  • Allow the site to work correctly.
  • Help us understand how people use the website.
  • Make the site easier to use by remembering information that you’ve entered
  • Add content from other websites e.g. Google Maps, Vimeo, YouTube

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. Just keep in mind that if you use your browser settings to block all cookies you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our website will issue cookies as soon you visit the site.


Cookies at a glance

The cookies we use on our website do the following:

Provider & Cookie Purpose More Information
Google Analytics __utma __utmb __utmc __utmz These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Overview of privacy at Google
YouTube We embed videos from YouTube channels an example of which you can see on this page. This may set cookies on your computer once you click on the YouTube video player. Visit YouTube’s embeddingvideos information page.
Vimeo We embed videos using Vimeo from our own Ping Vimeo channel. This may set cookies on your computer once you click on the Vimeo video player. Vimeo currently do not have any policy on cookies
Google Maps We use Google Maps API on the contact page to show the Ping head office. When you access this page cookies may be placed on your computer from Google web sites. Overview of privacy at Google
Facebook When accessing our site and if you’re logged into Facebook you can share Ping content on your own timeline but only when you want to. We never post to your wall without your permission and no account information is saved. Facebook privacy policy
Ping Creates Cookie Policy When you ‘Okay’ the Ping cookie policy at the top of any page we save ‘viewed_cookie_policy’- ‘yes’ which removes the pop up. If you clear your browser cache you will have to ‘Okay’ the Ping cookie policy again. Not applicable



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