We use a tool called Google Analytics to record user interactions for some of our apps and on the Ping website (pingcreates.com). This information includes but is not exclusive to user page views, user interactions and user usage time.
The information gathered from Google Analytics is used to improve the Ping website and apps. In some cases we provide Ping clients with data specific to their app to improve the experience for their customers. All our apps which are supported by Google Analytics include the ability to turn this functionality ON or OFF.
- All information is anonymous.
- We do not collect any personal information about the users of our apps.
- We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so that we can remove the information in question.
LINKS WITHIN APPS
Some apps have external links to the Ping website, to partner sites where applicable to functionality or to Ping social media channels where users can find out more about our company and our services.
We do not include any links to external sites in our apps intended for use by children under the age of 5.
One of our apps “Creative Creature” includes advertising provided by third parties via the Apple Ad network.
All our other apps do not include advertising.
All our apps intended for use by children under the age of 5 do not contain any third party advertising.
We do not allow advertising companies to collect data through our service for ad targeting.
We use geo-location technology in some of our apps to get your precise geographic location and enhance the app experience.
We do not use or store your geo-graphic location on our own systems or devices.
All our apps include a prompt on first use so that a user can choose whether to allow the use of geo-location.
If turned “on” Geo-location can be turned “off” within the device settings.
When enabled geo-location is stored locally on the users mobile devices.
We do not use geo-location in any apps intended for use by children under the age of 5.
Our apps do not currently contain any In-App Purchases.
What are cookies?
A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by all websites and have several different functions.
At a basic level cookies will:
- Allow the site to work correctly.
- Help us understand how people use the website.
- Make the site easier to use by remembering information that you’ve entered
- Add content from other websites e.g. Google Maps, Vimeo, YouTube
Cookies at a glance
The cookies we use on our website do the following:
|Provider & Cookie||Purpose||More Information|
|Google Analytics __utma __utmb __utmc __utmz||These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Overview of privacy at Google|
|YouTube||We embed videos from YouTube channels an example of which you can see on this page. This may set cookies on your computer once you click on the YouTube video player.||Visit YouTube’s embeddingvideos information page.|
|Vimeo||We embed videos using Vimeo from our own Ping Vimeo channel. This may set cookies on your computer once you click on the Vimeo video player.||Vimeo currently do not have any policy on cookies|
|Google Maps||We use Google Maps API on the contact page to show the Ping head office. When you access this page cookies may be placed on your computer from Google web sites.||Overview of privacy at Google|